Feedback Toolkit
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Three Questions Tree

The 3 questions Tree is a tool useful to collect general feedback from a diverse group of people in an organisation. The feedback is collected in an anonymised way and its main intention is to drive the improvement and growth of the organisation. The metaphor of the tree helps supporting a growing mindset.

  • Activity aim

    Sustainability
  • Activity timing

    5-10 minutes
  • Activity size

    Group

Tools

  • Leaf-shaped Post-its preferably/Post-it
  • Pens/Pencil
  • Drawing paper roll/Flip chart or coloured paper to build a large tree

Steps

  • Create the shape of a tree on a flip chart or use coloured paper or a large image of a tree (there are no restrictions, be as creative as you want!)
  • The top leaves of the tree represent the question “What should we start doing? What help us grow?”. The trunk represents the question “What should we do differently?” . Finally, the leaves on the floor represent “What should we stop doing?”
  • Ask participants to answer these questions on a post-it (these can be leaf-shpaed).
  • Collect the feedback and use this information to your organisation.

Tips

  • You can run this exercise weekly, quarterly or monthly depending on your specific goals and needs.
  • You can change the questions.
  • Provide opportunities for sharing ideas.
  • You can do this excercise online (eg.: using Trello or Mentimeter)

Sources

Developed during the FEEDBACK Training for Trainers workshop

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Co-funded by the Erasmus+ Programme of the European Union

European Union

The European Commission support for the production of this publication does not constitute an endorsement of the contents which reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein